Simplified ordering for your peace of mind
At Medical Alert Now, we make it easy to get the protection you need. Learn how to place an order, understand payment options, and get answers to your most common questions.
How to order your medical alert system
We understand that technology isn't for everyone. That's why we offer multiple simple ways to order your personal emergency response system, ensuring a smooth experience for all our customers.
Order by phone
Call us directly at (502) 619-1683. Our friendly team can take your order over the phone and answer any questions you have.
Order by email
Send an email to info@medicalalertnowky.com, with your inquiry. We can then send you a secure link to order our service and complete your payment online.
Online payment link
For those comfortable with online transactions, we can send you a secure link to easily order and pay for your chosen system.
Frequently asked questions
Before you finalize your decision, we've gathered answers to some of the most common questions our customers ask.
Delivery and product demonstrations
Many of our customers ask about receiving their product and seeing it in action. We are happy to send the product directly to you, ensuring a convenient and safe delivery. For those who wish to experience the system firsthand, and you live in or close to Louisville, KY we can arrange a product demonstration.
Flexible payment options
We accept major credit and debit cards for your convenience. Additionally, if you are approved for Medicaid assistance, we can directly bill Medicaid for your service, simplifying the process for you.
